These Terms of Service ("Terms") govern your access to and use of the services, websites, and applications offered by Delivery Papa (the "Service"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms & Conditions. By accessing or using the Service you agree to be bound by these Terms. These Terms apply to all users, visitors and others who access or use the Service.
As we update, improve and expand the Services, this Policy may change, so please refer back to it periodically. By accessing and using the Sites or otherwise using the Services, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the Services that we provide.
If you disagree with any part of the terms then you may not access the Service.
The domain name www.deliverypapa.com (hereinafter referred to as "Website") is owned by ___________a company incorporated (hereinafter referred to as "DP ").
We respect the privacy of the Users of the Services and are committed to protect it in all respects. The information about the User as collected by the Company is: (a) information supplied by Users and (b) information automatically tracked while using the service(c) information collected from any other source (collectively referred to as “Information”).
We may use your personal data for a variety of business purposes, the most important of which we have set out below.
a. To conduct our business and provide you with our services and access to our Site
To conduct our business, including to enable you to use our services and Site, to respond to your queries, to carry out our obligations arising from any agreements entered into between you and us and to contact you in connection with the foregoing. This includes processing and fulfilling your orders, returns and exchanges and providing you with information and updates relating to your orders, and your account.
b. To manage your account and subscriptions
To determine whether to register you as a user of our Site, or to our Seller Portal, Vendor Portal or Affiliate Program, to manage your account and subscriptions (including to manage your customized settings) and to fulfill your benefits that are associated with your use of our services, such as to award points through our loyalty program. To determine whether to register you as a user of our Site, or to our Seller Portal, Vendor Portal or Affiliate Program, to manage your account and subscriptions (including to manage your customized settings) and to fulfill your benefits that are associated with your use of our services, such as to award points through our loyalty program.
c. To communicate with you (about updates and changes) and provide you with customer support
To communicate with you about updates to our terms, services and Site and to provide you with customer support and to respond to your requests, comments, questions, or concerns, and to contact you if we have trouble processing your order or there are issues with your account. Such communications are provided by various means, including emails, SMS and “push notifications” on Devices (where enabled). Calls may be recorded for training and monitoring purposes.
d. To facilitate payments
To take payment from you when you sign-up for certain features, when you order from us, to provide you with refunds and to process payments when you transact on our ordering platform.
e. In relation to fraud prevention
To prevent fraud as may be required by applicable law and regulation and best practice at any given time. If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies and may be recorded by us or by them without prior notification.
f. To enable you and other users to communicate and transact with one another, such as via our Ordering platform
To facilitate interactions between users, including listing and promotion of products, shipping and payment. This will require disclosure of personal data about each party to one another.
g. To allow you to use interactive features of the Site
To allow you to post a testimonial, review or comment including on our blogs at your risk. Please note that such testimonial, review or comment may be read, collected and used by anyone.
h. To ensure our Site content is relevant and to maintain the security of our Site
To ensure that content from our Sites is presented in the most effective and secure manner for you and for your device in line with current best practice.
i. To ensure our Site content is relevant and to maintain the security of our Site
To ensure that content from our Sites is presented in the most effective and secure manner for you and for your device in line with current best practice
j. For research and development purposes
To analyze your personal data in order to better understand your and our other clients’ services and marketing requirements, to better understand our business and develop our products, services, and Site. In order to do this, we may apply profiles to you based on your personal data and behavioral information (such as the pages on the Site you have visited or interacted with, including by reference to personal data legitimately obtained and shared with us by third parties or publicly available data). Such profiles may be used as part of our advertising, analytics, security, and provision of support.
k. To administer contests/sweepstakes
Where you have entered into contests/sweepstakes, we will use your personal data to manage and administer such contests/sweepstakes, including to award you with any applicable prizes.
l. To provide you with marketing materials
To provide you with updates and offers, where you have chosen to receive these. We may also use your information for marketing our own and our selected third party business partners’ products and services to you by post, email, SMS and phone and fax. We may also use personal data to market you via social media if you opt for our marketing program. Where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing. You can opt-out of receiving marketing emails by clicking the “Unsubscribe” link located at the bottom of all DP marketing emails or by sending an email to info@DP.com with a request to be removed, or by contacting us as per section 1 above. If you are a registered user of the Site, you can also opt-out of receiving marketing emails by updating your email preferences under the “Email Notifications” section of My Account. Please allow up to thirty (30) days for your request to be processed. Please note that even if you opt-out of receiving marketing emails, you may still receive communications from us that are important and/or related to your interactions with us, or otherwise as required by law.
Please also note that our marketing-related emails may contain a campaign-unique “web beacon pixel” to tell us how you interact with our communications. We may use this information for purposes including determining which of our emails are more interesting to you and to query if you should continue receiving emails if you do not open them. The pixel will be deleted when you delete the email.
Where you subscribe to an online service, the accompanying emails similarly include a pixel. We track your interaction with these emails and our online services to validate attendance for accreditation purposes, to help determine which information is of interest to you and to customize the advertisements you see on our Sites.
m. Mobile applications and website analytics
To understand and analyze your online experiences and to determine what events, products and services are likely to be of interest to you, we may combine your visitor session information or other information collected through tracking technologies (whether you are logged in or not) with personal data. Where you consent to the use of your location data, certain mobile applications may use location data.
n. To enforce our terms and in connection with legal or regulatory obligations
We may process your personal data to enforce our terms and to comply with our legal and regulatory requirements or dialogue with regulators/judicial proceedings/court orders as applicable which may include disclosing your personal data to third parties, the court service and/or regulators or law enforcement agencies in connection with inquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so.
0. To reorganize or make changes to our business
In the event that we: (i) are subject to negotiations for the sale of our business or part thereof to a third party; (ii) are sold to a third party; or (iii) undergo a reorganization, we may need to transfer some or all of your personal data to the relevant third party (or its advisors) as part of any due diligence process for the purpose of analyzing any proposed sale or reorganization. We may also need to transfer your personal data to that re-organized entity or third party after the sale or reorganization for them to use for the same purposes as set out in this policy.